MongoTrader

Terms of Service

Effective Date: February 12, 2026 · Last Updated: July 6, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and MongoTrader (“Company,” “we,” “us,” or “our”) governing your access to and use of the MongoTrader platform, website, applications, and all related services (collectively, the “Platform” or “Service”).

By creating an account, accessing, or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Platform.

1.1 Eligibility

You must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater, to create an account or use the Platform. By accessing the Platform, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into a binding contract. The Platform is not directed at individuals under the age of eighteen (18), and any use by minors is strictly prohibited.

1.2 Modifications to These Terms

We reserve the right to amend, modify, or update these Terms at any time in our sole discretion. Material changes will be communicated via email notification or a prominent notice on the Platform at least thirty (30) days prior to the effective date of such changes. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of and agreement to the modified Terms. If you do not agree to any modification, your sole remedy is to discontinue use of the Platform and close your account.

1.3 Additional Agreements

Certain features or services offered through the Platform may be subject to additional terms, guidelines, or rules (“Additional Terms”), including but not limited to Official Competition Rules, our Privacy Policy, and our Cookie Policy. Such Additional Terms are hereby incorporated into these Terms by reference. In the event of a conflict between these Terms and any Additional Terms, the Additional Terms shall control with respect to the applicable feature or service.

2. Definitions

For purposes of these Terms, the following definitions shall apply:

  • “Algorithm Builder” means the Platform feature that allows Users to create, configure, and backtest simulated automated trading strategies using virtual portfolios.
  • “Competition” or “League” means any organized paper-trading contest hosted on the Platform in which Users compete based on the simulated performance of their virtual portfolios over a defined period.
  • “Mongo Coin” or “$MON” means the virtual, non-transferable platform currency used solely for Competition entry on the Platform. $MON has no cash value, cannot be purchased with real money, and cannot be redeemed, exchanged, or withdrawn for any real-world currency or asset.
  • “Paper Trading” or “Simulated Trading” means the execution of hypothetical trades using virtual funds that do not involve the purchase, sale, or transfer of any actual securities, commodities, digital assets, or financial instruments.
  • “Subscription” means the recurring paid service tier (Premium or Max) that grants access to enhanced Platform features, tools, and daily $MON grant allocations.
  • “Virtual Portfolio” means a simulated investment account on the Platform containing virtual cash and hypothetical asset positions that do not represent ownership of or claim to any real-world securities or assets.

3. Nature of the Platform; Regulatory Disclaimers

THE FOLLOWING PROVISIONS ARE MATERIAL TO THESE TERMS AND YOUR UNDERSTANDING OF THE PLATFORM. PLEASE READ THEM CAREFULLY.

3.1 Educational and Entertainment Platform

MongoTrader is a simulated paper-trading and skill-based competition platform designed for educational and entertainment purposes only. The Platform allows Users to practice investment strategies, build and backtest trading algorithms, and compete against other Users using virtual portfolios — all without risking real money. No real securities, commodities, digital assets, or financial instruments are purchased, sold, held, or transferred through the Platform at any time.

3.2 Not a Broker-Dealer, Exchange, or Investment Adviser

MongoTrader is not a broker-dealer, securities exchange, alternative trading system (“ATS”), or investment adviser, and is not registered with the U.S. Securities and Exchange Commission (“SEC”), the Financial Industry Regulatory Authority (“FINRA”), or any state securities regulatory authority. The Platform does not facilitate the purchase, sale, or exchange of any actual securities. No brokerage account is created through the Platform, and no User maintains a securities account of any kind. All transactions on the Platform are simulated and hypothetical in nature.

3.3 Not a Commodities Exchange or Swap Execution Facility

MongoTrader is not a designated contract market, swap execution facility, or derivatives clearing organization, and is not registered with the U.S. Commodity Futures Trading Commission (“CFTC”) in any capacity. The Platform does not facilitate the trading of commodity futures, options on futures, swaps, or any other commodity interest. No User enters into any binding commodity contract through the Platform.

3.4 Not a Digital Asset Exchange or Money Transmitter

MongoTrader is not a digital asset exchange, virtual currency exchange, money services business, or money transmitter. The Platform is not registered with the Financial Crimes Enforcement Network (“FinCEN”) and does not facilitate the transmission, exchange, purchase, or sale of real cryptocurrency, digital assets, or fiat currency. The virtual currency used on the Platform ($MON) is a proprietary, non-transferable token with no cash value that exists solely as a game mechanic for Competition entry. $MON cannot be purchased, sold, exchanged, or redeemed for any real-world currency, digital asset, or item of value. Users do not stake, wager, or risk real money at any point while using the Platform.

3.5 Not a Gambling, Gaming, or Wagering Platform

MongoTrader is not a gambling site, gaming platform, sportsbook, daily fantasy sports operator, or sweepstakes operator. Competitions hosted on the Platform are skill-based contests determined by each participant’s knowledge, research, strategy, and decision-making in managing a simulated portfolio. Competition outcomes are not determined by chance, random number generation, or the occurrence of future events beyond a participant’s analytical control.

No purchase is necessary to enter or participate in any Competition hosted on the Platform. All Users, including those on the free tier, receive daily grants of $MON sufficient to enter Competitions without making any payment. Subscription fees, where applicable, are paid solely for access to enhanced software features, tools, and increased daily $MON grant allocations — not for Competition entry or eligibility. Users are not staking money on the Platform. Users do not receive payouts based on the price movement of securities, commodities, or any other financial instrument.

3.6 Simulated Trades; No Real-World Execution

All trades executed on the Platform are simulated. No order placed through the Platform results in the purchase, sale, or transfer of any real security, commodity, digital asset, or financial instrument on any real exchange, over-the-counter market, or trading venue. Virtual Portfolio positions do not represent ownership of, beneficial interest in, or any legal claim to any real-world asset. The Platform may use real-time or delayed market data from third-party providers for simulation purposes, but the use of such data does not create any actual market participation.

4. No Financial Advice

4.1 No Investment Recommendations

The Platform does not provide, and nothing on the Platform shall be construed as, investment advice, financial advice, trading advice, tax advice, legal advice, or any other form of professional advice or recommendation. Any market data, charts, analytics, algorithm outputs, simulated performance results, or other information displayed on the Platform is provided solely for informational and educational purposes.

4.2 No Fiduciary Duty

No fiduciary relationship, advisory relationship, or relationship of trust or confidence is created between the Company and any User by virtue of these Terms or any User’s use of the Platform. The Company owes no duty of care, loyalty, or best execution to any User with respect to investment decisions, whether simulated or real.

4.3 Simulated Performance Is Not Indicative of Future Results

Past simulated performance on the Platform does not guarantee, predict, or indicate future results in real-world trading or investing. Simulated trading programs are designed with the benefit of hindsight and may not account for material factors including, without limitation, market liquidity, slippage, transaction costs, margin requirements, tax implications, and the psychological impact of financial risk. Users should not make any real-world investment decisions based on simulated performance achieved on the Platform.

4.4 Third-Party Market Data

Market data displayed on the Platform is sourced from third-party providers and is provided on an “as is” basis. The Company makes no representation or warranty as to the accuracy, completeness, timeliness, or reliability of any market data. Market data may be delayed, inaccurate, or subject to interruption. Users acknowledge that discrepancies may exist between data displayed on the Platform and actual market conditions.

4.5 Consult Licensed Professionals

You are strongly encouraged to consult with a qualified and licensed financial advisor, tax professional, or other appropriate professional before making any real-world investment, trading, or financial decisions. The Company expressly disclaims any liability arising from real-world investment decisions made in reliance on information or simulated performance obtained through the Platform.

5. Account Registration and Security

5.1 Account Registration

To access certain features of the Platform, you must create an account by providing accurate, current, and complete registration information. You agree to promptly update your account information to maintain its accuracy. You may not create more than one account per individual. The Company reserves the right to reject, suspend, or terminate any account that we reasonably believe contains false or misleading information or violates these Terms.

5.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password and any authentication tokens. You agree to immediately notify the Company of any unauthorized access to or use of your account. The Company shall not be liable for any loss, damage, or liability arising from unauthorized access to your account resulting from your failure to safeguard your credentials.

5.3 Account Suspension and Termination

The Company reserves the right to suspend, restrict, or terminate your account at any time, with or without notice, for any reason, including but not limited to: violation of these Terms; fraudulent, abusive, or illegal activity; creation of multiple accounts; manipulation of Competitions; or conduct that the Company, in its sole discretion, deems harmful to the Platform, other Users, or third parties. Upon termination, your right to access the Platform ceases immediately, and any virtual currency, Virtual Portfolio data, or other Platform-specific content associated with your account may be permanently deleted.

6. Virtual Currency and Simulated Trading

6.1 Mongo Coin ($MON)

The Platform utilizes a proprietary virtual currency known as Mongo Coin or $MON. $MON is used solely as a mechanism for entering Competitions on the Platform. $MON has absolutely no cash value, no real-world monetary equivalent, and no value outside of the Platform. $MON cannot be purchased with real money, cannot be sold, cannot be transferred between Users, and cannot be redeemed, exchanged, or converted into real currency, cryptocurrency, or any item of value. The Company reserves the right to modify, adjust, reset, or discontinue $MON at any time without notice or compensation.

6.2 Daily $MON Grants

Users receive daily grants of $MON based on their Subscription tier. Free-tier Users receive daily grants sufficient to participate in Competitions without any purchase or payment. The Company reserves the right to modify grant amounts, frequency, balance caps, and expiration policies at any time in its sole discretion.

6.3 Virtual Portfolio Mechanics

Simulated trades on the Platform are executed against real-time or delayed market data from third-party providers. Virtual Portfolios are assigned hypothetical starting balances of virtual cash and may hold simulated positions in stocks, exchange-traded funds, mutual funds, real estate investment trusts, American depositary receipts, and cryptocurrencies. These positions are entirely hypothetical and do not represent any actual ownership of or interest in any real-world asset, security, or financial instrument.

6.4 No Real-Money Value

Under no circumstances shall any virtual currency, Virtual Portfolio balance, simulated profit, or simulated loss on the Platform be construed as having real monetary value or as creating any obligation on the part of the Company to pay, transfer, or deliver any real currency, asset, or item of value to any User. Users expressly acknowledge and agree that all activity on the Platform is simulated and that no real financial gain or loss occurs through use of the Platform.

7. Competitions and Leagues

7.1 Competition Structure

The Platform hosts various Competitions in which Users compete based on the simulated performance of their Virtual Portfolios over defined time periods. Competitions may include, without limitation, hourly, daily, weekly, and custom-duration leagues. Each Competition is governed by the rules, parameters, and prize structure published on the Platform at the time of entry.

7.2 No Purchase Necessary

NO PURCHASE IS NECESSARY TO ENTER, PARTICIPATE IN, OR WIN ANY COMPETITION HOSTED ON THE PLATFORM. All Users, regardless of Subscription tier, receive daily $MON grants at no cost that are sufficient to enter Competitions. Subscription fees are charged solely for access to enhanced software features, analytical tools, and increased daily $MON grant allocations. At no point is a User required to spend real money to enter any Competition. Free alternative methods of entry are always available.

7.3 Skill-Based Competitions

All Competitions on the Platform are contests of skill. Competition outcomes are determined by each participant’s ability to analyze market conditions, select and manage a simulated portfolio, execute trading strategies, and make informed decisions regarding asset allocation, entry and exit timing, and risk management. The predominant factor in determining Competition outcomes is the relative skill of the participants, not chance. All participants in a Competition compete over the same time window against the same markets using the same market data, so market movements affect every participant equally; differences in outcome reflect differences in participants’ selections, timing, and risk management.

By entering any Competition, you acknowledge and agree that Competition outcomes are determined predominantly by participant skill, that Competitions do not constitute gambling, wagering, betting, a lottery, or a game of chance under applicable law, and that you will not assert the contrary as a basis for avoiding these Terms, disputing a Competition result, or asserting any claim against the Company.

7.4 No Staking, Wagering, or Prize-for-Price-Movement

Users do not stake, wager, bet, or risk real money or anything of monetary value when entering a Competition. Competition entries are made using $MON, which has no cash value. Users do not receive payouts, prizes, or compensation of any kind based on the price movement of any real security, commodity, digital asset, or financial instrument. Competition rankings are determined by the relative simulated performance of participants’ Virtual Portfolios as measured against one another, not by reference to absolute price movements in real markets.

7.5 Competition Rules and Disqualification

Each Competition is subject to Official Rules as published on the Platform. The Company reserves the right, in its sole discretion, to disqualify any User from any Competition for any reason, including but not limited to: suspected cheating, collusion, manipulation, use of unauthorized automated systems, operation of multiple accounts, or any other conduct that the Company deems to be in violation of the spirit or letter of the Competition rules or these Terms. Decisions of the Company regarding Competition outcomes and disqualifications are final and binding.

7.6 Prize Disbursement

Where Competitions offer prizes, the nature, amount, and form of such prizes will be specified in the applicable Official Rules prior to the commencement of the Competition. The Company reserves the right to require identity verification, age verification, and applicable tax documentation (including IRS Form W-9) prior to the disbursement of any prize. The Company may withhold prizes pending the completion of any investigation into potential Terms violations. All prizes are subject to applicable federal, state, and local taxes, which are the sole responsibility of the recipient.

7.7 Prize Hold Period

The Company will hold all prize money for a period of fourteen (14) to thirty (30) calendar days following the conclusion of a Competition before making such funds available for withdrawal or disbursement (“Hold Period”). The specific Hold Period applicable to each Competition will be determined by the Company in its sole discretion. During the Hold Period, the Company may conduct verification procedures, review Competition results for irregularities, and confirm that all applicable entry fees and charges have cleared without dispute. No interest shall accrue on held prize funds during the Hold Period.

7.8 Prize Contingency on Payment Clearing

The disbursement of any prize is expressly contingent upon all entry fees, Subscription fees, and any other charges associated with the winning User’s account having fully cleared and settled without chargeback, dispute, or reversal. If any payment associated with the User’s account is subject to a pending or completed chargeback, dispute, or reversal at the time of scheduled disbursement, the Company reserves the right to withhold, delay, reduce, or cancel the prize payout in its entirety until such payment matter is fully resolved to the Company’s satisfaction.

7.9 Prize Clawback and Forfeiture

The Company reserves the right to reclaim, offset, or recover any prize money already disbursed if: (a) the User files a chargeback or payment dispute on any transaction associated with their account, including but not limited to Subscription fees or Competition entry-related charges; (b) the Company determines, in its sole discretion, that the User engaged in fraud, manipulation, collusion, or any other conduct that undermined the integrity of the Competition; or (c) the User violates any provision of these Terms. Additionally, any User who violates these Terms in any manner forfeits all rights to any pending or future prize payouts, and any such forfeited amounts shall become the property of the Company without obligation or liability. The Company may offset any amounts owed to a User against any amounts owed by that User to the Company.

7.10 USD Prize Competitions — Official Contest Rules

Competitions that offer prizes denominated in U.S. Dollars (“USD Prize Leagues”) are additionally governed by the Official Contest Rules — USD Prize Leagues, which are incorporated into these Terms by reference and constitute Additional Terms under Section 1.3. The Official Contest Rules address, among other things, geographic eligibility and location verification, objective scoring and tie-breaking, contest integrity requirements, provisional results and verification, and prize payment and tax matters. In the event of a conflict between these Terms and the Official Contest Rules with respect to a USD Prize League, the Official Contest Rules control. USD Prize Leagues are offered only to eligible participants physically located in eligible U.S. states, are void where prohibited, and require successful location verification at entry.

7.11 Legality of Participation; Void Where Prohibited

Competitions are void where prohibited or restricted by law. You are solely responsible for determining whether your participation in any Competition is lawful in the jurisdiction where you are physically located, and by entering a Competition you represent and warrant that it is. The Company may rely on the location information provided by you and your device. Any entry made from a prohibited jurisdiction, or made while misrepresenting or obscuring your location (including through VPNs, proxies, remote-access tools, or location spoofing), is void, and the Company may disqualify the participant, withhold any associated prize, and terminate the account. Any prize paid to a participant who was ineligible at the time of entry or payment, or paid as the result of an error, is repayable to the Company on demand, and the Company may offset or recover such amounts as described in Section 7.9.

7.12 Platform Providers Are Not Sponsors

Apple Inc. and Google LLC are not sponsors of, and are not involved in any manner with, any Competition or prize offered on the Platform. Any questions, comments, or claims regarding a Competition must be directed to the Company, not to Apple or Google.

8. Subscriptions and Payments

8.1 Subscription Tiers

The Platform offers multiple Subscription tiers, including a free tier and paid tiers (currently designated as Premium and Max). Paid Subscriptions provide access to enhanced features, tools, analytics, and increased daily $MON grant allocations. The specific features and pricing of each tier are described on the Platform and may be modified by the Company at any time.

8.2 Subscription Is Not a Competition Entry Fee

Subscription fees are paid solely in exchange for access to premium software features and services. Subscription fees are not, and shall not be construed as, entry fees, wagers, stakes, or consideration for the right to participate in any Competition. All Competitions remain accessible to free-tier Users through the daily $MON grant system at no cost.

8.3 Billing and Renewal

Paid Subscriptions are billed on a recurring monthly basis. Two billing paths are available, and the path is determined at the point of purchase:

  • Web checkout (Stripe): Purchases initiated on mongotrader.com or via the “Web” option on the iOS app’s Subscription screen are processed by our third-party payment processor, Stripe, Inc.
  • Apple In-App Purchase: Purchases initiated via the “App Store” option on the iOS app’s Subscription screen are processed by Apple Inc. through StoreKit and billed to the Apple ID associated with your device. Apple In-App Purchase prices may differ from web prices to account for Apple’s commission.

By subscribing to a paid tier through either path, you authorize the applicable payment processor to charge your designated payment method on a recurring basis at the then-current rate for your selected tier. Subscriptions automatically renew at the end of each billing period unless canceled by you prior to the renewal date.

8.4 Cancellation

You may cancel your paid Subscription at any time. The cancellation path depends on the billing path used to subscribe:

  • Web (Stripe) Subscriptions: Cancel via the Platform’s account settings or the Stripe Customer Portal accessible from the Subscription screen.
  • Apple In-App Purchase Subscriptions: Cancel via the Subscriptions section of your iOS device Settings (Settings → Apple ID → Subscriptions). Refunds for Apple In-App Purchases are issued solely by Apple Inc. and are governed by Apple’s refund policies; the Company has no authority to refund Apple In-App Purchase charges.

Cancellation will take effect at the end of the current billing period, and you will retain access to paid features until that date. Except as required by applicable law and (for Apple In-App Purchases) by Apple’s refund policies, no refunds or credits will be issued for partial billing periods.

8.5 Price Changes

The Company reserves the right to change Subscription pricing at any time. Price changes will not apply to the current billing period and will take effect upon the next renewal. We will provide at least thirty (30) days’ advance notice of any price increase. Your continued Subscription after a price change constitutes acceptance of the new pricing.

8.6 Taxes

All Subscription fees are exclusive of applicable taxes. You are responsible for all applicable sales, use, value-added, or other taxes imposed by any governmental authority with respect to your Subscription, excluding taxes based on the Company’s net income.

8.7 Free Trials

The Company may, at its sole discretion, offer free trial periods for paid Subscription tiers. By enrolling in a free trial, you acknowledge and agree that: (a) you authorize the Company to charge your designated payment method at the then-current Subscription rate immediately upon the expiration of the free trial period unless you cancel prior to the trial’s end; (b) it is your sole responsibility to cancel before the trial expires if you do not wish to be charged; (c) the Company is under no obligation to provide a reminder or notice before the trial converts to a paid Subscription; and (d) charges incurred upon trial conversion are non-refundable except as required by applicable law. Free trials are limited to one (1) per individual, household, and payment method. The Company reserves the right to determine trial eligibility and to revoke or modify free trial offers at any time without notice.

8.8 Chargebacks and Payment Disputes

THE FOLLOWING PROVISIONS REGARDING CHARGEBACKS AND PAYMENT DISPUTES ARE MATERIAL TO THESE TERMS. PLEASE READ THEM CAREFULLY.

You agree to contact the Company directly at [email protected] to resolve any billing questions or concerns before initiating a chargeback, dispute, or reversal with your bank, credit card company, or payment provider. Filing a chargeback, payment dispute, or reversal with your financial institution without first attempting in good faith to resolve the matter directly with the Company constitutes a material breach of these Terms.

Upon the filing of any chargeback or payment dispute: (a) the Company will immediately suspend your account and all access to the Platform pending resolution of the dispute; (b) all pending prize payouts, promotional credits, and $MON balances associated with your account will be frozen; (c) the Company reserves the right to permanently terminate your account and ban you from the Platform, in its sole discretion; and (d) the Company reserves the right to contest any chargeback or dispute and to provide transaction records, account activity logs, and other evidence to your financial institution.

Any outstanding obligations owed by you to the Company, including but not limited to amounts owed to the Company net of disputed charges, unreturned prize money subject to clawback, and any costs, fees, or expenses incurred by the Company in connection with the chargeback or dispute (including chargeback fees imposed by payment processors), shall remain your obligation and may be pursued through all available legal remedies, including referral to collections.

The Company reserves the right to report fraudulent chargebacks and disputes to applicable fraud databases and law enforcement authorities.

8.9 Promotional Credits and Offers

The Company may, from time to time, offer promotional credits, discount codes, referral bonuses, or other promotional incentives (“Promotional Offers”) at its sole discretion. You acknowledge and agree that: (a) Promotional Offers are limited to one (1) per individual, household, device, and payment method unless expressly stated otherwise; (b) creating multiple accounts, using false or misleading information, or employing any other method to obtain or exploit Promotional Offers beyond their intended use constitutes fraud and a material breach of these Terms, resulting in immediate account termination and forfeiture of all associated benefits; (c) the Company reserves the right to revoke, modify, or discontinue any Promotional Offer at any time without notice or liability; (d) Promotional Offers have no cash value and may not be sold, transferred, or exchanged; and (e) the Company may require identity verification to confirm eligibility for any Promotional Offer.

9. User Conduct

9.1 Prohibited Conduct

You agree that you will not, and will not attempt to:

  • Create, maintain, or operate more than one account on the Platform;
  • Use any automated system, bot, script, or software to interact with the Platform or gain an unfair advantage in Competitions, except through the Platform’s officially provided Algorithm application programming interface (API);
  • Collude with other Users to manipulate Competition outcomes or leaderboard rankings;
  • Engage in any form of market manipulation, front-running, or exploitation of Platform mechanics to gain an unfair advantage;
  • Harass, threaten, intimidate, or abuse other Users through the Platform’s communication features;
  • Post, transmit, or distribute content that is unlawful, defamatory, obscene, fraudulent, or otherwise objectionable;
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
  • Attempt to gain unauthorized access to any part of the Platform, other Users’ accounts, or any systems or networks connected to the Platform;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform;
  • Use the Platform for any purpose that is unlawful or prohibited by these Terms; or
  • Interfere with or disrupt the integrity or performance of the Platform or the data contained therein.

9.2 Enforcement

The Company reserves the right, but has no obligation, to monitor User activity and content on the Platform. We may, in our sole discretion, investigate, warn, suspend, restrict, or terminate any User’s access to the Platform for violations of these Terms or for any conduct that we deem harmful to the Platform, other Users, or third parties. The Company may cooperate with law enforcement authorities in the investigation and prosecution of Users who violate applicable law.

9.3 Zero Tolerance for Objectionable Content and Abusive Users

The Company maintains a zero-tolerance policy for objectionable content and abusive behavior, including but not limited to harassment, bullying, hate speech, threats, sexually explicit content, impersonation, fraud, scams, and spam. Any User-Generated Content or User behavior found to be in violation of this policy will result in immediate removal of the offending content and termination of the offending User’s account, in the Company’s sole discretion and without prior notice. Repeat offenders are permanently banned from creating new accounts on the Platform.

9.4 Reporting Mechanisms and Response Commitment

The Platform provides Users with multiple in-app mechanisms for reporting objectionable content and abusive behavior:

  • Chat messages: long-press any chat message in any league chat, group chat, or direct message to open the report sheet.
  • User profiles: tap the “⋯” (more options) button at the top of any User’s profile to access Report User and Block User.
  • Groups and leagues: tap the “⋯” button in the header of any group or league page to report it.
  • Block list: any User can be blocked from any place they appear in the app via long-press; the full block list is managed at Settings → General Settings → Blocked Users.

Every report is reviewed by the Company within twenty-four (24) hours of submission. Confirmed violations result in (a) immediate removal of the offending content and (b) termination of the offending User’s account. Users may also email [email protected] for urgent safety concerns or appeals.

9.5 Apple App Store Standard EULA (iOS Users)

Users who access the Platform through the iOS application acknowledge that, in addition to these Terms, their use is subject to Apple Inc.’s Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of any inconsistency between Apple’s Standard EULA and these Terms with respect to the iOS application, the more restrictive provision shall control with respect to the iOS application only. Apple Inc. is a third-party beneficiary of these Terms with respect to the iOS application and may enforce these Terms against you as such.

10. Intellectual Property

10.1 Platform Ownership

The Platform, including all content, features, functionality, software, code, design elements, text, graphics, logos, trademarks, service marks, and trade dress, is and shall remain the exclusive property of the Company or its licensors. The Platform is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

10.2 Limited License

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform for your personal, non-commercial use. This license does not include the right to: (a) modify, copy, or create derivative works of the Platform; (b) distribute, publicly display, or publicly perform any Platform content; (c) use any data mining, robots, or similar data gathering or extraction methods; or (d) use the Platform for any commercial purpose without the Company’s prior written consent.

10.3 User-Generated Content

Users retain ownership of content they create on the Platform, including custom League configurations, chat messages, and algorithmic trading strategies. By posting or submitting content to the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, display, distribute, and create derivative works of such content in connection with the operation and promotion of the Platform.

10.4 Feedback

If you provide the Company with any feedback, suggestions, ideas, or recommendations regarding the Platform (“Feedback”), you hereby assign to the Company all right, title, and interest in and to such Feedback, and the Company shall be free to use, disclose, reproduce, license, or otherwise exploit such Feedback without restriction, obligation, or compensation to you.

11. Privacy and Data

Your use of the Platform is subject to our Privacy Policy, which describes our practices regarding the collection, use, storage, and disclosure of your personal information. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy. The Company utilizes third-party service providers, including but not limited to Stripe, Inc. for payment processing and various market data providers for financial information. Your interactions with these third-party services are subject to their respective terms of service and privacy policies, for which the Company assumes no responsibility or liability.

11.1 Location Verification Data

For cash-prize Competitions and USD withdrawals, the Company collects and retains location verification records at the time of each eligibility check, including device geolocation (GPS coordinates and reported accuracy), the U.S. state resolved from those coordinates, IP address and IP-derived location signals, and the outcome of the check. These records are retained for compliance, audit, fraud-prevention, and dispute-resolution purposes. By requesting entry into a cash-prize Competition or a USD withdrawal, you consent to this collection and retention.

11.2 Withdrawal Data Handling

When you use the Platform’s withdrawal functionality to receive your USD winnings as a prepaid card or other payout, the Company and its third-party payout processor (Tremendous, Inc.) handle your data as follows:

Data stored by MongoTrader:

  • Your email address, used for account identification and to deliver your payout.
  • Transaction history, including withdrawal amounts, dates, and processing status.
  • An opaque payout order reference identifier, which does not contain or expose any financial or personal details.

Data NOT stored by MongoTrader:

  • Your personal identifiers (e.g., date of birth, Social Security number, government-issued ID).
  • Bank account numbers, debit or credit card details, or any other financial account credentials.
  • Identity verification documents or tax forms (e.g., W-9) submitted directly to the payout processor.

Data handled exclusively by Tremendous, Inc.:

  • Recipient identity verification and all Know Your Customer (KYC) compliance processes.
  • Tax collection and reporting (including W-9 collection and 1099 issuance where applicable).
  • All sensitive financial information required to issue and deliver your payout.

The Company does not have access to, and cannot retrieve, the sensitive financial or identity information you provide directly to Tremendous during redemption. For details on how Tremendous handles your data, please refer to Tremendous’s Privacy Policy.

12. Disclaimers and Limitation of Liability

12.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY MARKET DATA, SIMULATED PERFORMANCE RESULTS, OR OTHER INFORMATION PROVIDED THROUGH THE PLATFORM.

12.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE PLATFORM; (B) ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY ON THE PLATFORM; (C) ANY CONTENT OR DATA OBTAINED FROM THE PLATFORM; (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; (E) ANY REAL-WORLD INVESTMENT OR TRADING DECISIONS MADE IN RELIANCE ON INFORMATION OR SIMULATED PERFORMANCE OBTAINED THROUGH THE PLATFORM; OR (F) ANY OTHER MATTER RELATING TO THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE COMPANY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD). FOR THE AVOIDANCE OF DOUBT, THIS LIABILITY CAP IS CALCULATED SOLELY ON THE BASIS OF AMOUNTS ACTUALLY PAID BY YOU TO THE COMPANY AND EXPRESSLY EXCLUDES ANY POTENTIAL OR ACTUAL COMPETITION WINNINGS, PRIZE PAYOUTS, PROMOTIONAL CREDITS, OR OTHER NON-PAYMENT AMOUNTS.

12.3 No Liability for Account Suspension or Termination

The Company shall have no liability whatsoever for any losses, damages, or harm arising from or related to the suspension, restriction, or termination of your account, including but not limited to suspension or termination resulting from: (a) a chargeback, payment dispute, or reversal filed by you or on your behalf; (b) an investigation into potential Terms violations; (c) suspected fraudulent, abusive, or illegal activity; or (d) any other action taken by the Company pursuant to its rights under these Terms. You expressly waive any and all claims against the Company arising from account suspension or termination carried out in accordance with these Terms, including claims related to loss of access to the Platform, forfeiture of $MON balances, loss of Virtual Portfolio data, withheld or canceled prize payouts, and any consequential or incidental damages.

12.4 No Liability for Real-World Trading Losses

The Company shall have no liability whatsoever for any real-world financial losses, trading losses, or investment losses incurred by any User who makes real-world investment decisions based on, inspired by, or informed by simulated performance, market data, algorithmic strategies, or any other information obtained through the Platform. Users expressly acknowledge that simulated trading and real-world trading are fundamentally different and that success in simulated trading does not predict or guarantee success in real-world trading.

12.5 No Liability for Market Data Inaccuracies; Asset Valuations and Prize Payouts

The Company relies on third-party providers for real-time and delayed market data used to calculate simulated asset valuations, Virtual Portfolio performance, and Competition rankings. The Company does not independently verify, warrant, or guarantee the accuracy, completeness, timeliness, or reliability of any such data. Market data may be subject to delays, interruptions, inaccuracies, or errors attributable to third-party data providers, network conditions, system processing, or other factors beyond the Company’s reasonable control.

You expressly acknowledge and agree that: (a) simulated asset prices and Virtual Portfolio valuations displayed on the Platform may not reflect actual real-time market prices; (b) discrepancies between Platform data and actual market conditions may occur and may affect simulated portfolio performance, Competition rankings, and prize determinations; (c) the Company shall have no liability whatsoever for any claim, dispute, or grievance arising from inaccurate, delayed, or incomplete market data, including but not limited to claims relating to simulated asset valuations, Virtual Portfolio performance calculations, Competition rankings, or prize eligibility and disbursement; and (d) the Company reserves the right, but is not obligated, to adjust, recalculate, or void Competition results, rankings, or prize awards in the event that material data errors are identified, in its sole discretion and without liability.

ALL COMPETITION PRIZES ARE AWARDED BASED ON SIMULATED PERFORMANCE AS CALCULATED BY THE PLATFORM USING AVAILABLE MARKET DATA. THE COMPANY MAKES NO GUARANTEE THAT SUCH DATA IS ERROR-FREE AND ACCEPTS NO RESPONSIBILITY FOR PRIZE OUTCOMES AFFECTED BY DATA INACCURACIES, DELAYS, OR INTERRUPTIONS. THE COMPANY’S DETERMINATION OF COMPETITION RESULTS AND PRIZE AWARDS SHALL BE FINAL AND BINDING.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and legal costs) arising out of or in connection with: (a) your access to or use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law, rule, or regulation; (d) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; (e) any content you post, submit, or transmit through the Platform; or (f) any claim that your content caused damage to a third party. This indemnification obligation shall survive the termination of these Terms and your use of the Platform.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact the Company and attempt to resolve the dispute informally by sending a written notice describing the nature and basis of the claim and the specific relief sought to our designated contact address. The parties shall use good-faith efforts to resolve the dispute for a period of at least sixty (60) days from the date of such notice before either party may initiate formal proceedings.

14.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal negotiation within the sixty (60) day period described above, any remaining dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in the English language. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

14.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights. Either party may also bring an individual action in small claims court for claims within the jurisdictional limits of such court.

14.5 Opt-Out Right

You have the right to opt out of binding arbitration within thirty (30) days of creating your account by sending written notice of your decision to opt out to the Company at the contact address provided in Section 19. If you opt out of binding arbitration, you and the Company agree to submit to the exclusive jurisdiction of the courts specified in Section 16.

15. Termination

15.1 Termination by You

You may terminate your account and discontinue your use of the Platform at any time by contacting customer support or using the account deletion feature in your account settings. Upon termination by you, your Subscription (if applicable) will be canceled, and you will retain access to paid features until the end of the current billing period. All $MON, Virtual Portfolio data, and other Platform-specific data associated with your account will be permanently deleted.

15.2 Termination by the Company

The Company may suspend or terminate your account and access to the Platform at any time, with or without cause, with or without notice, effective immediately. Without limiting the foregoing, the Company may terminate your account immediately and without notice if you engage in fraudulent activity, violate these Terms, or engage in conduct that the Company determines, in its sole discretion, to be harmful to the Platform, other Users, or the Company.

15.3 Effect of Termination

Upon termination of your account for any reason: (a) all rights and licenses granted to you under these Terms will immediately cease; (b) you must immediately discontinue all use of the Platform; (c) any $MON balance, Virtual Portfolio data, algorithmic strategies, and other Platform data associated with your account may be permanently deleted without liability; and (d) the following provisions shall survive termination: Sections 3, 4, 6.4, 7.7 through 7.9, 8.8, 10, 12, 13, 14, 15.3 through 15.5, 16, 17, and 18.

15.4 Prohibition on Re-Registration

If your account is terminated or permanently banned by the Company for any reason, you are prohibited from creating a new account, accessing the Platform under a different identity, or using any other method to circumvent the termination or ban. Any attempt to re-register or access the Platform following termination or a ban constitutes a further violation of these Terms and may subject you to additional legal action. The Company reserves the right to use technical measures, including but not limited to device fingerprinting, IP address monitoring, and payment method tracking, to detect and prevent circumvention of account bans.

15.5 Recovery of Losses

The Company reserves the right to pursue recovery of any and all losses, costs, fees, and expenses (including reasonable attorneys’ fees and collection costs) caused by or arising from: (a) fraudulent chargebacks or payment disputes; (b) abuse of Promotional Offers or free trial programs; (c) circumvention of account bans; (d) prize money obtained through fraud, manipulation, or Terms violations; or (e) any other conduct that causes financial harm to the Company. The Company may pursue such recovery through all available legal remedies, including but not limited to civil litigation, arbitration, referral to collections agencies, and reporting to applicable fraud databases and law enforcement authorities. This right of recovery shall survive the termination of these Terms and your account.

16. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to these Terms or the Platform shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws provisions. Subject to the arbitration provisions in Section 14, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in the State of Wyoming, and you hereby consent to the personal jurisdiction of such courts. Users accessing the Platform from outside the United States do so at their own initiative and are solely responsible for compliance with all applicable local laws.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any Additional Terms, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

17.3 No Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by the Company. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent breach.

17.4 Assignment

You may not assign, delegate, or transfer these Terms or any of your rights or obligations hereunder without the prior written consent of the Company. The Company may freely assign, delegate, or transfer these Terms and its rights and obligations hereunder without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

17.5 Force Majeure

The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, internet or telecommunications outages, power outages, third-party service provider failures, or any other event that is beyond the reasonable control of the Company.

17.6 Notices

The Company may provide notices to you via email to the address associated with your account, in-app notifications, or by posting a notice on the Platform. You may provide legal notices to the Company at the contact information set forth in Section 19. Notices shall be deemed effective upon transmission (for email or in-app notifications) or upon posting (for Platform notices).

17.7 Relationship of Parties

Nothing in these Terms shall be construed as creating a partnership, joint venture, employment, franchise, or agency relationship between you and the Company. Neither party has any authority to bind the other or to incur any obligations on behalf of the other.

17.8 Headings

The section headings in these Terms are for convenience only and shall not affect the interpretation or construction of these Terms.

18. Regulatory Disclosures

MongoTrader is not registered with, regulated by, or affiliated with any of the following regulatory bodies: the U.S. Securities and Exchange Commission (SEC); the Financial Industry Regulatory Authority (FINRA); the U.S. Commodity Futures Trading Commission (CFTC); the National Futures Association (NFA); the Financial Crimes Enforcement Network (FinCEN); any state securities, gaming, or financial services regulatory authority; or any foreign financial regulatory authority. The Platform does not hold any broker-dealer license, money transmitter license, gaming license, or any other financial services license. No regulatory body has reviewed, approved, or endorsed the Platform or any content, feature, or service offered through the Platform.

19. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms, the Platform, or any legal matter, please contact us at:

MongoTrader

Email: [email protected]

Support: [email protected]

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