Managing Your Account

Account and preference controls are split across two places:

• Settings — profile, security, password, 2FA, notifications, and active sessions.
• Account — subscription tier, billing, daily $MON claim, and API keys.

Both are reachable from the user menu in the top-right corner of every page.

Your profile is what other users see when they view your page, appear next to you in leagues, or see your name on the friends feed. Configure it from Settings → Profile:

• Display name — the name shown to other users.
• Username — your unique handle (set at signup, contact support to change).
• Avatar — upload an image; a small cropper lets you pick the framing.
• Bio — a short public description that shows on your profile page.
• Timezone — affects how timestamps render across the app.
• Preferred landing page — what loads after you log in (Trading, Leagues, Research, etc.).

Two-factor authentication (2FA) is strongly recommended — especially if you're running leveraged strategies or attached API keys. Enable it from Settings → Security:

1. Click Enable 2FA. You'll see a QR code and a backup secret.
2. Scan the QR with any authenticator app (Google Authenticator, 1Password, Authy, Bitwarden).
3. Enter the 6-digit code the app generates to confirm.
4. Save the backup codes somewhere offline — these let you recover access if you lose your authenticator device.

Change your password anytime from Settings → Security. You'll need to enter your current password, then the new one twice. On confirmation, all other active sessions are logged out automatically.

Forgot your password? Click Forgot password on the login page. We'll email you a reset link that expires in 30 minutes.

To change your email address, use Settings → Account. You'll receive a verification link at the new address — the change takes effect once you click it.

Under Settings → Notifications you can toggle per-channel (email, in-app, push on iOS) alerts for each event type:

• Order fills — every time one of your orders fills.
• Margin events — WARNING, CALL, and LIQUIDATION notifications.
• League updates — you climbed/dropped in rank, the league ended, prize awarded.
• Friend activity — friend requests, followed portfolio changes, comments.
• Algorithm events — pending approvals, errors, detached from portfolio.
• System — maintenance windows, new feature announcements, security alerts.

MongoTrader has three tiers: Free, Premium, and Max. Upgrade, downgrade, or check your current tier from the Subscription page.

• Upgrade — enter your payment details through the Stripe-hosted checkout. Your new tier is active immediately.
• Downgrade — takes effect at the end of the current billing period; you keep your current tier's features until then.
• Cancel — same as downgrading to Free; happens at period end.
• Billing portal — update card, download invoices, change the email receipts go to.

API keys let you run your own bot against your portfolios. Manage them from the Account page.

• Generate — click Generate API Key, give it a label (e.g., home-server-bot), and copy the key immediately. You cannot view it again.
• Permission scopes:
  • Read Only — query portfolios, positions, orders, snapshots.
  • Full Access — everything in Read Only, plus placing and cancelling orders.
• Revoke — instantly invalidates the key; any bot using it will start getting 401s.
• Audit log — shows last-use timestamp and the IP the last request came from.

Under Settings → Security you can see every device and browser currently signed into your account — with location hint, last activity time, and browser fingerprint.

• Sign out of a single session — click the × next to a specific device.
• Sign out of everything — one button invalidates every session except the current one.
• Automatic sign-out — changing your password signs out all other sessions automatically.

Account deletion is a support-gated action so we can verify it's really you.

1. Open the Support page and file a ticket with the category Account Issue.
2. Briefly state that you're requesting account deletion. Support will verify and process the request.
3. Once processed, your portfolios, trades, leagues, friends, and profile are permanently removed. Your $MON balance is zeroed out.